Mobile / App
gc888 collects only what's needed to run your account, your wallet record and your game history — nothing extra sits behind it. We explain how those details are stored, used and shared on this page, and what applies to you depends on your local law and eligible region.
This policy sits alongside our terms and covers how gc888 handles the information tied to your account — your registration details, your login activity and the records attached to your deposit or withdrawal method. When you fund your account through bKash, Nagad or Bank Transfer, we keep the transaction reference and the matching details needed to tie the payment to your profile; we don't store your wallet PIN or password. What applies to you depends on where you're accessing gc888 from, since data handling rules differ by region, and your local law governs how long certain records stay on file and how a request to review them gets handled. We don't pass your account details to outside advertisers. Sharing with a payment partner, such as bKash or Nagad, stays limited to confirming a transfer went through. Switch between a mobile browser and desktop, and the same account record follows you — we don't keep separate, disconnected profiles per device. Where your local law gives you a right to ask what we hold, that request goes through the support route on this page, not through a third party. The sections below walk through specific handling steps for each data type.
Not every part of your gc888 experience sits under this same umbrella. Some pieces are ours to manage directly, and some hand off to a payment provider or a third-party service the moment a step leaves our pages. The breakdown below separates what we control from what we don't, so you know where to look for a given question.
Covers login details, device information and session records tied to opening and using your gc888 account, including how we recognise a returning sign-in.
Covers the reference numbers and account-matching details created when you move funds through bKash, Nagad or Bank Transfer — not the payment provider's own internal systems.
Covers how we log the pages and game lobbies you open on gc888, used to keep your session working and show the right account state on return.
Sits partly outside our direct control — once a payment or verification step hands off to bKash, Nagad or another provider, their own privacy terms apply to that part.
You hold a few concrete options once you're signed in. You can review the account details you registered with gc888, correct an outdated contact number, and ask where a specific transaction record sits if a bKash or Nagad transfer doesn't match your account. None of this requires guessing — the fields shown in your account area are the same fields this policy describes. If something looks wrong, raising it through support is the direct route rather than waiting for it to resolve on its own. Depending on your local law, you may also be able to ask what categories of information we hold against your profile. We handle that request the same way regardless of device — mobile browser or desktop makes no difference to how your record gets read.
Open your account settings to check the registration and contact information we hold, and confirm it still matches your bKash or Nagad details.
Update outdated contact details directly in your account profile so transaction matching and support replies reach the right place.
Raise a specific question about a stored transaction or login record through support rather than assuming it will update on its own.
If a clause in this policy is unclear for your region, contact support and ask for the specific point to be explained before you proceed.
Open the support page linked from your account area to send a question about this policy or a specific data record.
Check the help section inside your signed-in account for the contact option tied to policy and data questions.
Submit a written question through the published contact option if you need a policy point confirmed before continuing to use your account.
Your login is tied to your registered details and session; we don't share your password with any payment partner, including bKash or Nagad.
We use session data to keep your lobby and account state working as you move between pages; this does not include your payment method's own security details.
Account and transaction records are kept for as long as your local law and our policy require, and no longer than needed to resolve an open account question.
If you want a detail corrected or want to ask what's held against your profile, the support route on this page is where that request starts.
A few questions come up more than others when it comes to how gc888 handles your information. The answers below point to the exact page or step involved, rather than a general promise.
No. We keep the transaction reference needed to match a transfer to your account, not your wallet PIN or password — those stay with your payment provider.
Depending on your local law, you can ask through support what categories of information we hold, and we'll point you to where it sits in your profile.
Open your account settings and update the field directly; if the change doesn't apply, raise it through support so the record matches your current details.
No. It covers the account-matching details we keep on our side; once a payment step hands off to bKash or Nagad, their own privacy terms apply to that part.
Use the support page linked from your account area, or the help section inside your signed-in account — both route policy questions to the same place.
Not always. What applies to you depends on your local law and eligible region, which can change how long records are kept or how a request is handled.